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  • Docs
  • Documentation for Admins
  • Advanced Settings
  • Reply to Address

Intro & Quick Start

  • Opening An Account
  • Logging In
  • Adding Agents
  • Adding Tags
  • Get Leads Into Lead Assign
  • Simple Configurations

Usage

  • Leads
    • Shark Tank
    • Search Tab
    • Lead Preview Row
    • Lead Detail Sidebar
    • Adding Leads Individually
    • Adding Leads via CSV Import
    • Exporting Leads
    • Spam/Rejected Leads
  • Dashboard
    • Tag Stats Dashboard
  • Map

Roster

  • Tags
    • Custom Tags
    • Weighting
    • Tag Types
  • Users

Settings

  • General Settings
    • Contact Card
    • Lead Expiry Time
    • From Email Address
    • Phone Number
    • Company Timezone
    • Adding Your Logo
  • Advanced Settings
    • Setting Distribution Model
    • Allow Agents to Manage Availability
    • Reply to Address
    • Admin Contacts
    • Multiple Lead Offers
    • Lead Geolocator
    • Lead Hints
    • Lead Transformer
    • Allowing Original Lead Contents
    • Attachments
    • Adding Custom Terms & Conditions
    • Agent Qualification
    • Manual Intercept
  • Integrations
    • Facebook Lead Ads
    • Salesforce Integration
    • Hubspot Integration
    • Pipedrive Integration
    • Zapier Integration
  • Spam and Filtering
  • Billing
  • Reach
    • Reach Tags
    • Reach Setup
  • Automated Follow-up
  • Interface Customizations
  • Billable Tags
  • Operating Hours

Additional Docs.

  • API
    • API
      • Export Leads CSV
      • API Credentials
  • Organizing a Hierarchy

Reply to Address

By default, the Reply-to email is set to the first administrator on the company account. It is important that agents do not reply to these emails. If this happens, the administrator will receive the email and should notify the agent of this error.