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  • Docs
  • Documentation for Admins
  • General Settings
  • Lead Expiry Time

Intro & Quick Start

  • Opening An Account
  • Logging In
  • Adding Agents
  • Adding Tags
  • Get Leads Into Lead Assign
  • Simple Configurations

Usage

  • Leads
    • Shark Tank
    • Search Tab
    • Lead Preview Row
    • Lead Detail Sidebar
    • Adding Leads Individually
    • Adding Leads via CSV Import
    • Exporting Leads
    • Spam/Rejected Leads
  • Dashboard
    • Tag Stats Dashboard
  • Map

Roster

  • Tags
    • Custom Tags
    • Weighting
    • Tag Types
  • Users

Settings

  • General Settings
    • Contact Card
    • Lead Expiry Time
    • From Email Address
    • Phone Number
    • Company Timezone
    • Adding Your Logo
  • Advanced Settings
    • Setting Distribution Model
    • Allow Agents to Manage Availability
    • Reply to Address
    • Admin Contacts
    • Multiple Lead Offers
    • Lead Geolocator
    • Lead Hints
    • Lead Transformer
    • Allowing Original Lead Contents
    • Attachments
    • Adding Custom Terms & Conditions
    • Agent Qualification
    • Manual Intercept
  • Integrations
    • Facebook Lead Ads
    • Salesforce Integration
    • Hubspot Integration
    • Pipedrive Integration
    • Zapier Integration
  • Spam and Filtering
  • Billing
  • Reach
    • Reach Tags
    • Reach Setup
  • Automated Follow-up
  • Interface Customizations
  • Billable Tags
  • Operating Hours

Additional Docs.

  • API
    • API
      • Export Leads CSV
      • API Credentials
  • Organizing a Hierarchy

Lead Expiry Time

Lead Assign offers leads to qualified agents from the company’s roster exclusively for this amount of lead expiry time before the system times out and sends a lead to the next best suited agent.

By default, the time limit is five minutes.

The administrator can adjust the lead expiry time by editing the number, and clicking “Update Company.”