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  • Docs
  • Documentation for Admins
  • Tags
  • Weighting

Intro & Quick Start

  • Opening An Account
  • Logging In
  • Adding Agents
  • Adding Tags
  • Get Leads Into Lead Assign
  • Simple Configurations

Usage

  • Leads
    • Shark Tank
    • Search Tab
    • Lead Preview Row
    • Lead Detail Sidebar
    • Adding Leads Individually
    • Adding Leads via CSV Import
    • Exporting Leads
    • Spam/Rejected Leads
  • Dashboard
    • Tag Stats Dashboard
  • Map

Roster

  • Tags
    • Custom Tags
    • Weighting
    • Tag Types
  • Users

Settings

  • General Settings
    • Contact Card
    • Lead Expiry Time
    • From Email Address
    • Phone Number
    • Company Timezone
    • Adding Your Logo
  • Advanced Settings
    • Setting Distribution Model
    • Allow Agents to Manage Availability
    • Reply to Address
    • Admin Contacts
    • Multiple Lead Offers
    • Lead Geolocator
    • Lead Hints
    • Lead Transformer
    • Allowing Original Lead Contents
    • Attachments
    • Adding Custom Terms & Conditions
    • Agent Qualification
    • Manual Intercept
  • Integrations
    • Facebook Lead Ads
    • Salesforce Integration
    • Hubspot Integration
    • Pipedrive Integration
    • Zapier Integration
  • Spam and Filtering
  • Billing
  • Reach
    • Reach Tags
    • Reach Setup
  • Automated Follow-up
  • Interface Customizations
  • Billable Tags
  • Operating Hours

Additional Docs.

  • API
    • API
      • Export Leads CSV
      • API Credentials
  • Organizing a Hierarchy

Weighting

This gives the administrator the ability to change the weighting, or the importance, of a tag. By default, all tags have a score of 50.

If geographical location holds the most significance in the routing rules, then it is recommended that the region type tags have a higher score of 100.

Weighting can be used in conjunction with Exclusive and Required tags.